Workflow Detail: Identify Business Processes
Within the team, you need to come to a common understanding of what the
boundaries are of the organization you are describing, and decide which
processes within you will want to describe in more detail.
The purpose of this workflow detail is to:
- Decide on terminology.
- Outline the business use-case model.
- Prioritize which business use cases to describe in detail.
Your business-modeling team (all acting as Business-Process Analysts) invites
representatives of the stakeholders to the modeling effort. This extended
business-modeling team should cover good business domain knowledge and also know
how current systems are used to automate the business. The core team needs to
have detailed knowledge of the modeling techniques, and good facilitation
skills.
When re-engineering a business, this workflow detail means that you are
effectively deciding who your new customers will be. This means that the
individuals who have the power to make such decisions need to take part in this
effort, either as active members of the modeling team or as
stakeholders.
Conduct a workshop, where the goal is to decide on terminology and outline
what the business use cases and business actors will be. The following sample
techniques can be applied to help you collect the correct and relevant
information:
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