Tool Mentors > Rational ClearQuest Tool Mentors > Defining Change and Review Notifications Using Rational ClearQuest
This tool mentor tells how to set up Rational ClearQuest® to notify users or user groups when a change request status has changed.
Related Rational Unified Process information: Activity: Establish Change Control Process
ClearQuest takes advantage of e-mail in two ways: e-mail submission/modification (user to database), and e-mail notification (database to users).
E-mail Submission: The ClearQuest administrator uses the
Rational E-Mail Reader to enable users to submit or modify records via e-mail.
The Rational Mail Server should run on the same machine as the ClearQuest
database(s) to ensure that e-mail submission is always available.
See ClearQuest Designer online Help > Using e-mail features > Using e-mail submission > Understanding Rational's E-mail reader.
See ClearQuest Designer online Help > Using e-mail features > Using ClearQuest's e-mail rules > Understanding e-mail rules.
See ClearQuest online Help > Defining your ClearQuest environment > Setting up e-mail notification.
See Installing Rational ClearQuest.
Rational Unified Process